Jacqueline Fernandes was born to father Elroy and mom Kim, who is a Malaysian. Her parents moved to Bahrain due to civil war and other problems in her country, Sri Lanka. She did her schooling in Bahrain and also pursued other areas of interest like athletics, drama, etc.
She went with a scholarship to Sydney, Australia to study Media Communications. After winning Miss Sri Lanka title in 2006, she entered the world of television and anchored a show on Sri Lanka's business called Lanka Business Report. She came to Mumbai on a modeling contract and landed a role in Aladin. She also pursues social issues like empowering underpriveleged people through a Not for profit organization.